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How we protect what you share with ojol77 login

When you open an account and deposit through DANA, OVO, GoPay or QRIS, we collect only what we need to verify your identity and process your transactions.

Deposits verified in secondsAccount data encryptedYour withdrawal requests tracked
ojol77 login How we protect what you share with ojol77 login
REACH US ANYTIME

Contact us about your privacy

Email Support Send privacy requests or data-access questions to [email protected]. We respond to all inquiries within 48 hours and handle requests in the order received.
Live Chat Open your account, go to the Help section in the lobby and select Live Chat. Our team is available 10 AM to 10 PM Jakarta time, seven days a week.
Account Settings Update your phone number, email or personal details directly in Account Settings under your profile. Changes take effect immediately and are logged for your security.
DATA SECURITY

How we keep your account safe

Encrypted Transactions

All deposits via DANA, OVO, GoPay, QRIS and bank transfer are encrypted before reaching our system. Your payment details are never visible in your account history.

Session Timeouts

If you step away from the lobby, your session expires after 30 minutes of inactivity. You'll be asked to log in again to resume, protecting your account from unauthorised access.

Withdrawal Verification

When you request a payout, we confirm your identity and verify the destination account matches our records before releasing funds. This step prevents unauthorised transfers.

Cookie and Tracking

We use cookies to remember your language preference, keep you logged in safely and measure how the lobby performs. You can clear cookies anytime in your browser settings.

Data Retention

Account data is kept as long as you're active. After account closure, we retain records for 12 months to comply with local financial reporting, then delete them securely.

Third-Party Integrations

We share transaction data only with DANA, OVO, GoPay, QRIS and our banking partner for deposit confirmation. No other services see your personal information.

Frequently asked about your data

Yes. Email [email protected] with 'Data Access Request' as the subject line. Include your account username or email. We'll compile your stored data and send it within 10 business days in a readable format.

We use your phone and email to verify your identity during account creation, send withdrawal confirmations and contact you if we spot suspicious activity. We never share these details with marketers or unrelated services.

Your account data remains encrypted and retained for 12 months to satisfy regulatory requirements. After 12 months, all personal information is deleted. You can request early deletion by contacting support where local law permits.

Yes, we log each deposit and withdrawal for fraud prevention and compliance. Transaction records include the date, amount and destination, but your payment credentials are never stored on our servers.

We send account activity alerts, withdrawal confirmations and important policy updates to your email. We do not add you to marketing lists unless you opt in. You can disable promotional emails in Account Settings anytime.

We log your IP address, browser type and device to detect unusual login attempts and protect your account. These logs are kept for 90 days then deleted. Unusual activity triggers a security review before your account is accessed.

Data deletion depends on local law and regulatory requirements. Email [email protected] to discuss your options. We will honour valid requests where local law permits and financial reporting deadlines are met.